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© The Cup Club 2015. All rights reserved.
*ASIC relief instrument 13-1343 See our Product Disclosure Document and Membership Terms. Cup Club membership does not (and is not intended to) create an interest in a financial product. The primary benefit of membership is not a financial benefit or the expectation of one.
The Cup Club is passionate about horse racing. It is a horse ownership club that gives members access to some of the world’s best thoroughbred horse races, events and experiences.
The Cup Club’s activities include:
We collect, hold, use and disclose personal information in order to carry out the activities listed above and for other purposes which are required or authorised by or under law or for which you have provided your consent.
We may also use your information for compliance purposes and in-house research and analysis. This helps us to:
To enable us to conduct research we may share your information with third party suppliers employed to help. All results of any such research and analysis will be anonymised or aggregated information and will not reveal any personal details of individuals.
Where possible we collect your personal information directly from you. For example, when you joined as a member of The Cup Club, attended one of our events, entered one our competitions or sent us an enquiry we may have collected your name, email address, contact details and your responses/queries. If we have called you, we may have collected details of our conversation with you.
We may monitor (record) telephone conversations with you for staff training and compliance purposes. We will inform you prior to any telephone conversation which is monitored (recorded) in this way to obtain your prior approval.
In addition some personal information may also be collected by use of “Cookies” when you contact The Cup Club or its associated entities on-line. A cookie is a small file which is placed on your hard drive when you visit The Cup Club websites (directly or via our applications). We use information from cookies for purposes which may include:
You can delete cookies from your hard drive at any time. Bear in mind, though, that if you delete them, any settings such as your stored username and password will have to be reset when you next log in.
You will be able to use our websites and applications even if your browser is not set to accept cookies. However, certain features and content may not be available to you and you will have to log in every time you visit.
You can also choose whether you wish us to collect cookie information for these purposes using the settings in your browser, as further explained at http://www.cookiecentral.com
We use the personal information we collect to:
In doing so, and to enable us to provide you with these services, we will include your personal information in our direct marketing database and customer databases.
In order to provide those services or fulfil the purposes identified above, we may also disclose your personal information or some of it to other of our related entities or businesses or affiliated third party service providers such as data processors or direct marketing consultants.
If you do not want to receive any of this information, you may opt-out of receiving direct marketing at any time by contacting our Privacy Officer whose details are set out below. You may also opt-out and stop the delivery of future promotional material from The Cup Club by following the special instructions in any marketing email you may receive from us. These instructions will tell you how to remove your name from our database and marketing list.
Once you have told us you no longer wish to receive information about our services, we will not send you any further material. We will keep your basic details in our ‘do not contact’ database so that we do not contact you again.
You can, however, change your mind about receiving information about our services at any time – you just need to let us know by contacting us as outlined above.
The Cup Club will disclose your personal information to our related entities and businesses (including G1X Pty Ltd) and/or certain affiliated third party service providers in certain relevant circumstances and in the provision of our services to you. This may include disclosure to:
Finally, The Cup Club or its undertaking may be the subject of sale or negotiations for sale in which case your personal information may be disclosed and ultimately pass into the custody of a purchaser. If this occurs disclosure and transfer will be subject to the terms of this Policy and the Australian Privacy Principles.
The Cup Club takes all reasonable precautions to safeguard your personal information from loss, misuse, unauthorised access, modification or disclosure.
We employ a number of means to protect your personal information, including:
Please note that there are inherent features of internet communications – including e-mail – which are not secure and may involve your communications being routed through a number of servers and different countries. The Cup Club cannot control this and does not guarantee the security of such transmission. Be aware that various encryption methods can be employed to secure that information if you are concerned about it but, once again, The Cup Club does not control or particularly recommend any of these and does not warrant their effectiveness.
The Cup Club may use the services of overseas data storage and processing services and may maintain databases outside of Australia.
As noted above, you should also be aware that e-mail services and communication over the internet may involve portions of your personal information being routed through servers located anywhere in the world. This is a technical feature of the function of the internet and e-mail and is not a matter under The Cup Club’s control.
The Cup Club may be required by law to retain your personal information for a period of time after you have ceased your relationship with us. After the required time has passed, we attend to the secure destruction or deletion of your personal information.
We offer a free internal complaint resolution scheme. Should you have a privacy complaint, please contact us so we can try to fix the problem.
To assist us in helping you, we ask you to follow a simple three-step process:
If you are not satisfied with the result of your complaint to The Cup Club, you can refer your complaint to the Office of the Australian Information Commissioner.
Mail: Office of the Australian Information Commissioner GPO Box 5218, Sydney NSW 2001
Telephone: 1300 363 992
“Betting Partner” means a wagering service provider with whom G1X Pty Ltd has an affiliate agreement at any given time.
“The Cup Club” is The Cup Club Pty Ltd (ACN 165 313 995) and its related entities and related businesses.
“Personal information” is any information about you that identifies you or information by which your identity can be determined.
“Sensitive Information” is personal information concerning your:
The Cup Club Pty Ltd (ACN 165 313 995) of 600 Glenferrie Road, Hawthorn, VIC 3122 (The Cup Club or ‘we’, ‘our’ and ‘us’ as the context permits) welcomes you as a member and looks forward to providing you with a range of valuable membership entitlements.
While our priority is together To Win the Melbourne Cup, we’re determined to have fun and introduce you to a lot of people and new experiences along the way.
This disclosure statement is a summary of important information relating to membership of The Cup Club. It also references further information that can be found in The Cup Club Membership Terms and Conditions.
The Cup Club is operated by The Cup Club Pty Ltd (ACN 165 313 995) (the Operator). In this disclosure statement references to “we”, “us” or “our” are references to The Cup Club.
While our priority is together To Win the Melbourne Cup, we’re determined to have fun and introduce you to a lot of people and new experiences along the way. The Cup Club offers members a range of benefits including special ‘invitation only’ events and sharing in the experience of racehorse ownership.
Importantly, membership of The Cup Club does not entitle members to any right, title or interest in the Operator or in any of the racehorse ownership syndicates in which the Operator may invest.
Membership fees are currently $50 (plus GST) per month. If you choose to pay your membership fees annually in advance you will receive a discounted rate of 15%. No additional expenses apply to membership. We do however reserve the right to charge a ticket price for attendance at special Cup Club events.
You will receive regular email updates from us about our horses, activities and our upcoming events. You will also be able to keep up to date about The Cup Club through our website and social media channels.
The Cup Club offers a range of membership benefits, including the right to attend special ‘invitation only’ events and to share in the experience of racehorse ownership. You can always find a current list of membership services, benefits and upcoming events at www.thecupclub.com.au and follow us on various Cup Club social media accounts.
A significant membership benefit is derived from participating in the Operator’s part ownership of racehorses: racehorses that have been identified by their trainers as ‘stayers’ and targeted towards competing in racing events and, all going well, to ultimately qualify to race the Melbourne Cup.
Subject to available funds, the Operator will invest in racehorse syndicates (i.e. as a part owner) that are aligned with The Cup Club’s purpose. All racehorse investment decisions will be made at the sole discretion of the Operator’s current board.
If The Cup Club wins prize money from our racehorse ownership activities then this money will be re-invested by the Operator into providing The Cup Club benefits. As noted below, approximately 80% of the total amount of membership fees, and any race winnings, will be applied by the Operator in the racehorse investment activities.
The Cup Club’s business plan involves committing approximately 80% of membership fees towards horse ownership activities. The remaining 20% of membership fees will be applied towards the provision of member benefits and the Operator’s operating costs. Member benefits and operating expenses include:
Membership of The Cup Club is operated on a month-to-month basis. You are free to end your membership at any time by notice to us or by simply discontinuing payment of your membership fees.
No cancellation fees or other adverse consequences apply if you elect to discontinue your membership. In fact you are always welcome to re-apply to join as a member in the future at a time that suits you. Monthly membership fees are not refundable.
If you elect to pay your membership fees annually in advance then a 15% discount will apply. Just as you are entitled to discontinue your month-to-month membership at any time and without consequence you are also entitled to terminate your annual membership upon written notice to us. A refund for the balance of your membership fees will be payable in accordance with The Cup Club’s membership terms.
Your feedback and complaints are important in helping us to resolve your concerns quickly and effectively. If you have any feedback, questions or complaints about The Cup Club and/or our services and/or relationships with other members, please provide us with all the relevant details in writing to:
The Cup Club Attention: Member Services 600 Glenferrie rd Hawthorn VIC 3122
Management of The Cup Club undertakes to respond within 10 days informing you of the course of action we will need to take as well as an approximate time frame.
Before applying to joining The Cup Club, it is important that you understand the following in relation to the risks involved in horse racing and the nature of the benefits provided by The Cup Club:
Further information relating to membership and The Cup Club Pty Ltd is available from our website or otherwise by contacting us in writing:
The Cup Club
Attention: Member Services
600 Glenferrie Rd Hawthorn VIC 3122
Or by email to: firstname.lastname@example.org
The term 'The Cup Club' or 'us' or 'we' or 'our' refers to The Cup Club who is the owner of the cupclub.com.au website. The term 'you' refers to the user or viewer of our website.
Feel free to contact us at any time and we will get back to you as soon as possible - we welcome your enquiries: email@example.com